REFUND POLICY

RETURN POLICY

Subject to the conditions set forth below, The Royce Collection will gladly accept returns or exchanges of new, unworn, unwashed and unaltered merchandise with all internal garment tags intact with your original receipt within fifteen (15) days of the date of the shipment delivery. Refunds are made in the form of the original payment. If not, subject to any legal requirements we will issue you merchandise credit, merchandise credits do not expire.

All sales are final for event & pop-up shop sales. 

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All returns must be initiated through our online returns portal.

We offer Free Returns and Package Protection as an optional add-on at checkout for a small fee. If you purchased Checkout+, your return shipping label is covered — no additional cost to you. 

If Checkout+ was not selected at checkout, you are responsible for the cost of return shipping and lost or stolen claims. 

Please note: Checkout+ cannot be cancelled or refunded after purchase and will not be included in any store credit or refund amounts. Coverage cannot be added to an order after it has been placed.  

REFUNDS & RESTOCKING FEE 

If you are returning an item for a refund, please be aware that a 20% restocking fee will be applied to all refunds. This fee applies regardless of whether or not you purchased Free Returns coverage. Refunds will be issued to your original payment method once the return has been received and processed.